What does Hyperengage do?

Hyperengage deploys AI agents on your post-sales team. Renewal, Churn-Risk, Expansion, Onboarding, Account Prep, and Portfolio Reporting agents each own one job across every account in your book, so your team keeps more revenue and grows accounts without adding headcount.

How do I get started?

Three ways: start free and run it yourself; work with our forward-deployed engineers, who connect your stack, encode your playbooks, and get your first agent live in 2 weeks; or use Account Growth Services, where our team runs renewal, risk-save, and expansion plays for you.

Who is Hyperengage for?

Post-sales teams at B2B SaaS and recurring revenue companies: VP Customer Success, CS leaders, account managers, and RevOps who need to protect renewals and grow accounts with the team they already have.

Why do Hyperengage agents get it right?

Every agent reads from the Customer Memory Graph, one structured, living record of each customer that reconciles CRM data, product behavior, support history, billing, and conversations. Agents act on real customer state, not a single tool's partial view.

What sources does Hyperengage reconcile?

Hyperengage ingests and reconciles HubSpot, Salesforce, Segment, Intercom, Zendesk, Slack, and Stripe into one semantic model. One definition of churn risk, expansion signal, and feature adoption across every team and every agent.

How is this different from a CRM?

A CRM records what happened — forms, fields, manual entries. The Customer Memory Graph reconciles signals across every tool and understands behavior, sentiment, and trajectory. Humans and AI agents read from the same source of truth.

How do AI agents use the graph?

Sidekick reads the graph to brief CSMs before calls. Copilot reads the graph to answer hard questions. Signals Engine reads the graph to fire playbooks when conditions are met. Same source of truth, different surfaces.

Post-sales agents, deployed for you

Post-sales agents that grow your accounts

Hyperengage puts AI agents to work on renewals, churn risk, and expansion — so your team keeps more revenue and grows every account. Start self-serve, or let our forward-deployed engineers get your first agent live in 2 weeks.

Deploy your first agent Start free

Customer Memory Graph· live

Unified customer context

Signals powering every workflow

234,891 events↑

Sources

Readers

7 sources · 1 graph · 4 readerslatency 84ms

HubSpot

CRM

live

Salesforce

CRM

live

Segment

Product

syncing

Intercom

Support

live

Zendesk

Support

live

Slack

Comms

live

Stripe

Billing

connected

Insight

Event

Decision

Meeting

Thread

Action

Account

Sidekick

reads to brief CSMs

Copilot

reads to answer questions

Signals Engine

reads to fire playbooks

MCP

api

Claude · ChatGPT · more

Customer Memory Graph· live

7 Sources

HubSpot

CRM

Salesforce

CRM

Segment

Product

Intercom

Support

Zendesk

Support

Slack

Comms

Stripe

Billing

Account

234,891 events↑

Unified customer context

Insight

Event

Decision

Meeting

Thread

Action

4 Readers

Sidekick

reads to brief CSMs

Copilot

reads to answer questions

Signals Engine

reads to fire playbooks

MCP

api

Claude · ChatGPT · more

7 sources · 1 graph · 4 readerslatency 84ms

Post-sales agents

An agent for every outcome your team owns.

Each agent does one job, end to end, on every account in your book — so your CSMs spend their time on customers, not on digging.

Predictable renewals

Renewal Agent

Tracks every upcoming renewal, builds the brief with health evidence and stakeholders, and flags at-risk contracts months early — not at the 90-day mark.

Fewer surprise churns

Churn-Risk Agent

Watches usage, support, sentiment, and billing across every account. Catches risk early and routes it to the right owner with a recommended save play.

More expansion revenue

Expansion Agent

Spots seat pressure, adoption milestones, and buying signals, then tells your team which accounts are ready for an upsell conversation — and why.

Faster time-to-value

Onboarding Agent

Tracks activation milestones for every new customer and steps in the moment an onboarding stalls, before the customer disengages.

Every call, fully prepared

Account Prep Agent

Briefs CSMs before every call with health, open issues, and past commitments. After the call: summary, action items, follow-up drafts, CRM updates.

Board-ready in minutes

Portfolio Reporting Agent

Turns your whole book into an executive narrative — retention trends, cohort comparisons, and the actions behind them. No spreadsheet marathons.

See what each agent does

How it works

From goal to live agent in 2 weeks.

Step 01

Pick the outcomes

Start with the numbers you're accountable for — fewer surprise churns, predictable renewals, more expansion. We map each one to the agent that moves it.

RetentionRenewalsExpansionOnboardingCSM capacity

Step 02

We deploy your agents

Our forward-deployed engineers connect your stack, encode your playbooks, and tune each agent on your real accounts. First agent live in 2 weeks.

HubSpotSalesforceSegmentIntercomSlackStripe

Step 03

Agents run the plays

Agents watch every account, flag risk and expansion, prep renewals, and brief your team. Want us to run the plays too? Account Growth Services does the heavy lifting.

Renewal AgentChurn-Risk AgentExpansion AgentAccount Prep Agent

Deploy your first agent Start free

Ways to work with us

Software, deployment, or done for you.

Pick how much of the work you want to hand over. Every path runs on the same agents and the same memory of your customers.

Self-serve

Run it yourself

Connect your tools, switch on the agents you need, and tune them to your playbooks at your own pace.

Start free, no sales call needed
Connect HubSpot, Salesforce, Segment, and more
Upgrade to deployment any time

Start free See pricing

Forward Deployed Engineers

We deploy it with you

Our engineers embed with your team, wire up your stack, encode your playbooks, and tune every agent on your real accounts.

First agent live in 2 weeks
Built around your playbooks and definitions
Ongoing tuning as your motion changes

Deploy your first agent How deployment works

Account Growth Services

We do the heavy lifting

Our team runs the plays for you — agents plus people working your book on renewals, risk saves, and expansion.

Renewal prep and risk-save plays, run for you
Expansion campaigns on ready accounts
QBR and executive reporting, done for you

Talk to our growth team What we run for you

Under the hood

Why the agents get it right.

Every agent reads one memory of each customer — so briefs, alerts, and answers reflect the whole account. MCP opens the same memory to Claude, ChatGPT, and other MCP clients.

The graph

Every account becomes a living object. CRM records, product events, emails, meetings, and Slack threads — reconciled into one semantic model with relationships.

Sources

Salesforce

Segment

Gmail

Slack

Zoom

300+

🏢

CompaniesS

👤

ContactsS

🤝

DealsS

📅

MeetingsS

☑

TasksS

⚡

EventsC

Qualitative ExtractionAI-extracted from conversations

✉

Champion departure detectednegative

Sarah Chen (VP Product) left the company

Segment·Email

#CHAMPION#RISK

🎙

Pricing objection raisedneutral

CFO requesting 18% discount for renewal

Notion·Meeting

#PRICING#RENEWAL

📊

Feature adoption milestonepositive

Activated 8/10 core features in 2 weeks

Linear·Product

#ADOPTION#GROWTH

Every question about your customers answered in seconds

Ask "Why did Acme's usage drop after onboarding?" or "Which accounts are expansion-ready this quarter?" The Copilot traverses the full customer memory graph (not just a data table) and gives you answers with reasoning.

Prep me for the Segment QBR tomorrow

ORA

3 actions performed

Qualitative Analysis

Quantitative Analysis

Signal Scan

Segment QBR Brief2 Concepts

🎙

Discount Requestneutral

COMMERCIAL

#PRICING#RENEWAL

☑

Champion Transitionnegative

RISK

#CHAMPION#TRANSITION

Segment is at risk — usage dropped 23% last month with 3 open tickets.

Key risk: Nora (CFO) is driving a price-focused evaluation. Champion Priya on leave in April.

Renewal window: March 15 · Next call: Feb 3

Know what changed before your customer tells you

Hyperengage watches every node in the customer graph. Feature adoption rates, support ticket velocity, usage drop patterns, expansion triggers. When a condition is met, the agent acts. You get the outcome, not the alert.

At-Risk Account Alert

Account 30+ days, no core feature usage

active

S📥

1w ago

Champion Change Detection

Key stakeholder left or changed role

active

3w ago

Renewal Risk Notification

30 days before renewal, declining health

paused

📥✉

1m ago

An AI that's read the full history before your call starts

The Sidekick reads the customer memory graph, surfaces what changed since your last touch, and tells you what to do next. Not a summary of notes. A reasoned briefing built from behavioral signals, sentiment, and health trajectory.

AI-prioritized

3 tasks today

Follow up with Segmentcritical

Contract renewal — high churn risk

⚠$48K ARR at risk·SegmentToday

Send expansion proposalhigh

Enterprise upgrade based on usage

$+$24K potential·LinearTomorrow

Schedule QBR with Stripehigh

Usage up 45% — upsell opportunity

↑High momentum·StripeThis week

AI Skills

Specialized agent capabilities loaded on demand. Renewal analysis, meeting prep, risk investigation, campaign scoring. Each skill reads the graph.

Renewal Intel

Portfolio-wide renewal analysis

Ready

Meeting Prep

Pre-call brief with context

Ready

Campaign Fit

Score accounts for upsell

Ready

Daily Focus

Ranked priority list

Ready

Comparative

Benchmark vs peers

Ready

Custom Skill

Build your own

Build

11 built-in · Unlimited custom

Meeting context, agent-ready

Auto-recording, transcription, and reasoned briefs. Pre-call: what changed since the last touch. Post-call: action items, follow-ups, and CRM updates written back into the graph.

Coming up

2:00 PM

Quarterly Review

Segment

Prep

4:00 PM

Product Demo

Stripe

Prep

AI Brief · Segment QBR

Usage dropped 23% last month
3 support tickets pending
Contract renewal in 45 days

Plug Claude or ChatGPT into the graph via MCP

An MCP server that exposes the Customer Memory Graph as a typed tool any post-sales agent can call. Live state, not stale CRM exports. Use the agents we ship, bring your own, or run them side by side.

mcp · agent.ts● connected

// connect any agent to the customer memory graph

const memory = await mcp.connect({

server: "hyperengage/memory-graph",

account: "acme.com",

})

const brief = await memory.read({

since: "last_touch", include: ["events","emails","decisions"]

})

Claude

ChatGPT

Custom

See the customer memory graph

AI Skills

Specialized AI skills, loaded on demand.

Each skill is purpose-built for a specific workflow. Ask a question — the right skill activates, works inside your data, and returns evidence-backed answers.

Entity Resolution

Fuzzy-match accounts & contacts across all sources

Find all contacts at Acme Corp

Sonnet

Ask ORA anything... Use @ to mention

Post-sales agents that grow your accounts

Your CSMs have too many accounts to catch every signal. Renewals slip. Expansion goes unnoticed.

An agent for every outcome your team owns.

Renewal Agent

Churn-Risk Agent

Expansion Agent

Onboarding Agent

Account Prep Agent

Portfolio Reporting Agent

From goal to live agent in 2 weeks.

Pick the outcomes

We deploy your agents

Agents run the plays

Software, deployment, or done for you.

Run it yourself

We deploy it with you

We do the heavy lifting

Why the agents get it right.

The graph

Every question about your customers answered in seconds

Know what changed before your customer tells you

An AI that's read the full history before your call starts

AI Skills

Meeting context, agent-ready

Plug Claude or ChatGPT into the graph via MCP

Built for the workflows that protect revenue.

Detect risk signals before they become churn.

Built to absorb your entire customer data stack.

Specialized AI skills, loaded on demand.

Entity Resolution

Enterprise-grade security. No compromises.

Your first post-sales agent,
live in 2 weeks.

Post-sales agents that grow your accounts

Your CSMs have too many accounts to catch every signal. Renewals slip. Expansion goes unnoticed.

An agent for every outcome your team owns.

Renewal Agent

Churn-Risk Agent

Expansion Agent

Onboarding Agent

Account Prep Agent

Portfolio Reporting Agent

From goal to live agent in 2 weeks.

Pick the outcomes

We deploy your agents

Agents run the plays

Software, deployment, or done for you.

Run it yourself

We deploy it with you

We do the heavy lifting

Why the agents get it right.

The graph

Every question about your customers answered in seconds

Know what changed before your customer tells you

An AI that's read the full history before your call starts

AI Skills

Meeting context, agent-ready

Plug Claude or ChatGPT into the graph via MCP

Built for the workflows that protect revenue.

Detect risk signals before they become churn.

Built to absorb your entire customer data stack.

Specialized AI skills, loaded on demand.

Entity Resolution

Enterprise-grade security. No compromises.

Your first post-sales agent,live in 2 weeks.

Your first post-sales agent,
live in 2 weeks.