AI-Native Customer Intelligence
Customer intelligence that actually follows through.
Hyperengage connects your CRM, product usage, email, and meetings into one model — then helps your team see risk, prepare for calls, and act on signals automatically.
Free to start. No credit card required.
H
Hyperengage TeamSearch⌘K
Workspace
Activities
Good Evening, Saad
Ready to help you grow your customer relationships and drive meaningful engagement.
Ask anything about your accounts, draft emails, or analyze trends...
AI Ready
Feed
2 critical
Quarterly Business Review
at riskToday, 2:00 PM·45 min·Segment
SC
MJ
AI Brief
- Usage dropped 23% last month
- 3 support tickets pending
- Contract renewal in 45 days
Follow up with Notion
Contract renewal discussion - high churn risk detected
Trusted by post-sales teams at
Accelerator App
ContentStudio
Dextego
CardClanYour CS team works hard.
Your tools don't.
Customer context lives across Salesforce, Segment, Gmail, Slack, and meeting notes. Your CSMs spend hours stitching it together before every call. Signals arrive late. Follow-ups fall through. Renewals become fire drills.
The old way
Scattered context
Data lives in 6+ tools. CSMs manually piece together account health before every interaction.
Reactive signals
Usage drops, champion departures, and sentiment shifts surface too late to act on.
Manual follow-through
Meeting notes, email drafts, CRM updates, and task creation eat hours that should go to customers.
The Hyperengage way
Unified customer model
CRM, product usage, email, meetings, and Slack — resolved into one structured graph per account.
Proactive intelligence
Multi-dimensional signals detect risk and opportunity across usage, sentiment, and engagement patterns.
Automated action
Meeting prep, follow-up emails, CRM updates, and playbook execution happen without manual work.
Platform
Six capabilities. One platform.
Everything your post-sales team needs to see what's happening, decide what to do, and follow through.
Semantic Data Model
A unified object graph of every account. CRM records, product events, emails, meetings, and Slack threads — resolved into structured entities with relationships.
Sources
Salesforce
Segment
Gmail
Slack
Zoom
300+🏢
CompaniesS👤
ContactsS🤝
DealsS📅
MeetingsS☑
TasksS⚡
EventsCQualitative ExtractionAI-extracted from conversations
✉
Champion departure detectednegative
Sarah Chen (VP Product) left the company
Segment·Email
#CHAMPION#RISK
🎙
Pricing objection raisedneutral
CFO requesting 18% discount for renewal
Notion·Meeting
#PRICING#RENEWAL
📊
Feature adoption milestonepositive
Activated 8/10 core features in 2 weeks
Linear·Product
#ADOPTION#GROWTH
AI Copilot (ORA)
Ask questions about your customers in natural language. Get answers backed by evidence from every connected source.
Prep me for the Segment QBR tomorrow
S
ORA
3 actions performed
Qualitative Analysis
Quantitative Analysis
Signal Scan
Segment QBR Brief2 Concepts
🎙
Discount Requestneutral
COMMERCIAL
#PRICING#RENEWAL
☑
Champion Transitionnegative
RISK
#CHAMPION#TRANSITION
Segment is at risk — usage dropped 23% last month with 3 open tickets.
Key risk: Nora (CFO) is driving a price-focused evaluation. Champion Priya on leave in April.
Renewal window: March 15 · Next call: Feb 3
Smart Signals
Pattern-based alerting across multiple dimensions. Usage decline + support tickets + renewal timeline = one actionable signal.
At-Risk Account Alert
Account 30+ days, no core feature usage
SC
active
S📥
1w agoChampion Change Detection
Key stakeholder left or changed role
MJ
active
S
3w agoRenewal Risk Notification
30 days before renewal, declining health
EP
paused
📥✉
1m agoAI Sidekick
Continuous account monitoring that surfaces what needs attention. Ranked by urgency, with context and next steps.
AI-prioritized
3 tasks todayFollow up with Segmentcritical
Contract renewal — high churn risk
⚠$48K ARR at risk·SegmentToday
Send expansion proposalhigh
Enterprise upgrade based on usage
$+$24K potential·LinearTomorrow
Schedule QBR with Stripehigh
Usage up 45% — upsell opportunity
↑High momentum·StripeThis week
AI Skills
Specialized capabilities loaded on demand: renewal analysis, meeting prep, risk investigation, campaign scoring.
Renewal Intel
Portfolio-wide renewal analysis
Ready
Meeting Prep
Pre-call brief with context
Ready
Campaign Fit
Score accounts for upsell
Ready
Daily Focus
Ranked priority list
Ready
Comparative
Benchmark vs peers
Ready
Custom Skill
Build your own
Build
11 built-in · Unlimited custom
Meeting Intelligence
Auto-recording, transcription, and AI summaries. Pre-call briefs with context. Post-call action items — automatically.
Coming up
2:00 PM
Quarterly Review
S
SegmentPrep
SC
MJ
4:00 PM
Product Demo
S
StripePrep
AC
AI Brief · Segment QBR
- Usage dropped 23% last month
- 3 support tickets pending
- Contract renewal in 45 days
How it works
Connect. Understand. Act.
Step 01
Connect
Plug in Salesforce, HubSpot, Segment, Gmail, Slack, and your meeting calendar. Hyperengage builds a structured model of every account automatically.
SalesforceHubSpotSegmentSlackGmailCalendar
Step 02
Understand
AI analyzes quantitative metrics and qualitative signals together. Usage trends, email sentiment, meeting notes, and CRM data produce a complete picture — with evidence.
Risk scoringSentiment extractionUsage trendsHealth labelsPattern detection
Step 03
Act
Signals route to the right owner with full context. Playbooks execute automatically. Meeting prep, follow-ups, and CRM updates happen without manual work.
Risk caught earlyExpansion identifiedMeetings preppedFollow-ups sent
Use cases
Built for the workflows that protect revenue.
Detect risk signals before they become churn.
Combine usage decline, support ticket patterns, sentiment shifts, and renewal timelines into one risk signal. Route it to the right owner with context and a recommended playbook.
Try it freeMulti-dimensional risk scoring across usage, sentiment, and billing
Automatic routing with full account context
Playbook suggestions matched to risk type
Resolution tracking tied to outcomes
Integrations
Connects to the tools your team already uses.
Native integrations with two-way sync. Your CRM stays current. Your product data flows in. Your meetings get captured.
Get Started
Salesforce
HubSpot
Stripe
SlackSegment
Zendesk
Amplitude
Intercom
Zoom
Gmail
Mixpanel
Chargebee
Freshdesk
PipedriveAI Skills
Specialized AI skills, loaded on demand.
Each skill is purpose-built for a specific workflow. Ask a question — the right skill activates, works inside your data, and returns evidence-backed answers.
Entity Resolution
Fuzzy-match accounts & contacts across all sources
Find all contacts at Acme Corp
Sonnet
Ask ORA anything... Use @ to mentionEnterprise-grade security. No compromises.
Encryption
AES-256 at rest & TLS in transit
GDPR
EU compliant
RBAC
Role-based access
Data Isolation
Schema per workspace
SSO / SAML
Enterprise auth
Audit Logs
Full traceability
Stop stitching together
customer context manually.
Hyperengage gives your CS team one system to see account health, prepare for calls, and act on signals — without switching between six tools.
No credit card required
Setup in under 30 minutes
Enterprise-grade security