Account Growth Services
Our agents find the renewals, risks, and expansion moments across every account. Our growth team runs the plays. Your team keeps the relationships — and the results.
What we run for you
We build renewal briefs, value summaries, and the plan for every upcoming renewal — months ahead, not the week before.
When the Churn-Risk Agent flags an account, we put together the save plan and the outreach so your team can act the same day.
We target the accounts that are ready to grow and build the campaign — messaging, sequencing, and talking points for your owners.
Stalled onboardings get a plan to get back on track, with the right next step for where each customer is stuck.
We prepare QBR decks and portfolio reports for your leadership and board, tied to what actually happened in your book.
The accounts that never get a proactive touch get one. We run scaled plays across your long tail so nothing quietly churns.
How it works
Step 01
Hyperengage agents watch every account and surface the renewals, risks, and expansion moments that need action.
Step 02
Our growth team builds the plans, campaigns, briefs, and decks — and runs the plays you've signed off on.
Step 03
Anything customer-facing goes out under your brand, with your approval. Your team keeps the relationships and the calls.
Step 04
A weekly report of every play, every account touched, and what happened next.
Who it's for
FAQ
A done-for-you service where the Hyperengage growth team runs post-sales plays on your book: renewal prep, risk saves, expansion campaigns, onboarding rescues, and executive reporting. Our agents find the work; our team does the heavy lifting.
The agents tell your team what needs attention and prepare the work. With Account Growth Services, our team also does the work — builds the campaigns, prepares the renewal and QBR material, and runs the plays — so your team can focus on the relationships.
Only if you want us to. By default, we prepare everything and your team sends it or joins the call. Anything customer-facing goes out under your brand and with your approval.
Lean CS teams with more accounts than hours, founder-led customer success, companies with a long tail of accounts that never get a proactive touch, and teams covering a gap between hires.
You get a weekly report of every play we ran, the accounts it touched, and what happened next — plus a live view of the at-risk and expansion-ready accounts we are working.
It is scoped to the size of your book and the plays you want us to run. Talk to our growth team and we will put a plan together with you.
Tell us about your book and the plays you never get to. We'll put together a plan with you.