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Post-sales AI agents that grow your accounts — self-serve, deployed by our engineers, or run for you.

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Post-sales agents

Six agents. Every account. Always on.

Each Hyperengage agent owns one post-sales job — renewals, churn risk, expansion, onboarding, call prep, and reporting — and does it across every account in your book. Your team gets the work done, not another dashboard to check.

Deploy your first agentStart free
Renewal AgentChurn-Risk AgentExpansion AgentOnboarding AgentAccount Prep AgentPortfolio Reporting Agent

Predictable renewals

Renewal Agent

Tracks every upcoming renewal, builds the brief with health evidence and stakeholders, and flags at-risk contracts months early — not at the 90-day mark.

  • Keeps a live view of every renewal in your book, banded by risk
  • Builds renewal briefs early: health evidence, stakeholder map, value delivered
  • Flags contracts drifting toward risk while there is still time to act
  • Recommends the next step for each renewal owner

What it reads

CRM contracts & renewal datesProduct usageSupport historyBilling

What your team gets

Renewal briefsRisk-banded renewal listOwner-level next steps

Fewer surprise churns

Churn-Risk Agent

Watches usage, support, sentiment, and billing across every account. Catches risk early and routes it to the right owner with a recommended save play.

  • Monitors every account for usage decline, ticket spikes, and sentiment shifts
  • Combines signals into one explained risk call — not a black-box score
  • Routes risk to the right owner with full account context
  • Suggests the save play that fits the type of risk

What it reads

Product usageSupport ticketsEmail & call sentimentBilling events

What your team gets

Risk alerts with evidenceRecommended save playsResolution tracking

More expansion revenue

Expansion Agent

Spots seat pressure, adoption milestones, and buying signals, then tells your team which accounts are ready for an upsell conversation — and why.

  • Detects seat pressure, feature adoption milestones, and positive sentiment
  • Scores commercial readiness with the evidence behind it
  • Times the expansion motion to when the account is ready, not the calendar
  • Routes ready accounts to the account owner with talking points

What it reads

Seat & feature usageCRM opportunitiesConversationsPlan & billing data

What your team gets

Expansion-ready account listEvidence-backed talking pointsCampaign targeting

Faster time-to-value

Onboarding Agent

Tracks activation milestones for every new customer and steps in the moment an onboarding stalls, before the customer disengages.

  • Tracks activation milestones and feature adoption for every new account
  • Detects stalled onboardings as soon as progress stops
  • Triggers the right intervention for where the customer is stuck
  • Benchmarks each onboarding against your healthy cohorts

What it reads

Product eventsOnboarding milestonesSupport ticketsKickoff notes

What your team gets

Stall alertsIntervention recommendationsOnboarding health view

Every call, fully prepared

Account Prep Agent

Briefs CSMs before every call with health, open issues, and past commitments. After the call: summary, action items, follow-up drafts, CRM updates.

  • Prepares a brief before every customer call: health, risks, agenda
  • Tracks commitments made across conversations
  • Writes the post-call summary, action items, and follow-up draft
  • Keeps the CRM up to date so your team doesn't have to

What it reads

Calendar & meetingsCRM activityEmail threadsAccount health

What your team gets

Pre-call briefsPost-call summariesFollow-up draftsCRM updates

Board-ready in minutes

Portfolio Reporting Agent

Turns your whole book into an executive narrative — retention trends, cohort comparisons, and the actions behind them. No spreadsheet marathons.

  • Summarizes the state of your entire portfolio on demand
  • Compares cohorts, segments, and trends over time
  • Connects the numbers to the actions your team took
  • Exports board- and exec-ready reports in one click

What it reads

Every account in the memory graphRenewal & expansion outcomesTeam activity

What your team gets

Portfolio summariesCohort analysisExec & board reports

Why they get it right

Every agent reads the same memory of your customers.

Most AI tools see one system at a time. Hyperengage agents read the Customer Memory Graph — one reconciled record of each customer across your CRM, product usage, support, billing, and conversations. So a risk call considers everything, not just the last ticket.

Full context

Usage, support, billing, and conversations in one place — reconciled to the right account.

Explained, not guessed

Every alert and recommendation comes with the evidence behind it, so your team can trust it and act.

Your definitions

Health, risk, and expansion mean what they mean in your business — encoded once, used by every agent.

How the Customer Memory Graph works

Ways to work with us

Software, deployment, or done for you.

Pick how much of the work you want to hand over. Every path runs on the same agents and the same memory of your customers.

Self-serve

Run it yourself

Connect your tools, switch on the agents you need, and tune them to your playbooks at your own pace.

  • Start free, no sales call needed
  • Connect HubSpot, Salesforce, Segment, and more
  • Upgrade to deployment any time
Start freeSee pricing

Forward Deployed Engineers

We deploy it with you

Our engineers embed with your team, wire up your stack, encode your playbooks, and tune every agent on your real accounts.

  • First agent live in 2 weeks
  • Built around your playbooks and definitions
  • Ongoing tuning as your motion changes
Deploy your first agentHow deployment works

Account Growth Services

We do the heavy lifting

Our team runs the plays for you — agents plus people working your book on renewals, risk saves, and expansion.

  • Renewal prep and risk-save plays, run for you
  • Expansion campaigns on ready accounts
  • QBR and executive reporting, done for you
Talk to our growth teamWhat we run for you

FAQ

Common questions.

What are Hyperengage post-sales agents?+

They are AI agents that each own one post-sales job across every account in your book: the Renewal Agent, Churn-Risk Agent, Expansion Agent, Onboarding Agent, Account Prep Agent, and Portfolio Reporting Agent. They watch your accounts continuously, flag what needs attention, and prepare the work so your team can act.

Do the agents replace my CSMs?+

No. The agents take on the monitoring, research, prep, and admin that eat up a CSM's week, so your team spends its time with customers. Your team stays in control of relationships and decisions.

Which agent should we start with?+

Start with the outcome that matters most this quarter. Teams worried about retention usually start with the Churn-Risk or Renewal Agent; teams with a growth target start with the Expansion Agent. Our forward-deployed engineers help you pick and get the first agent live in 2 weeks.

Where do the agents deliver their work?+

Where your team already works: Slack, your CRM (Salesforce or HubSpot), email, and the Hyperengage app. No new tool your team has to remember to check.

Why do Hyperengage agents get it right?+

Every agent reads from the Customer Memory Graph — one reconciled record of each customer across CRM, product usage, support, billing, and conversations. Agents reason over the full picture of an account, not a single tool's partial view.

Can we set up the agents ourselves?+

Yes. You can start free and run everything self-serve. If you would rather have it done with you, our forward-deployed engineers handle the setup. If you want us to run the plays too, that is Account Growth Services.

Your first post-sales agent, live in 2 weeks.

Pick the outcome. Our forward-deployed engineers set up the agent on your stack and your playbooks. Prefer to do it yourself? Start free.

Deploy your first agentStart free